What you can ask
Approvers can also approve and decline from ChatGPT. ChatGPT cannot yet list the requests waiting for you,
so give it the request’s ID.
ChatGPT understands Bulgarian too. “Колко дни отпуска ми остават?” works the same way.
Before you start
You need:- An A-Char account in the organization whose data you want to use.
- A ChatGPT account. Once connected, the connector works on the web, in the desktop apps and on your phone.
- On Business, Enterprise and Edu, a workspace admin may need to allow the connector first. See the second tab below.
Connect A-Char
- Personal plans
- Business, Enterprise and Edu
1
Find A-Char
In ChatGPT, open Settings → Apps (or the app directory) and search for A-Char.
2
Sign in to A-Char
Click Connect. A browser window opens on the A-Char sign-in page. Sign in with your usual
account.
3
Approve access
Review the access ChatGPT asks for and click Allow. You return to ChatGPT and the connector
shows as connected.
Use it in a chat
Type @A-Char at the start of your message, or pick A-Char from the + menu, then ask a question, for example “What’s my time-off balance?”.If ChatGPT answers with your actual policies and numbers, the connector is working.
What ChatGPT asks before doing
Every A-Char tool tells ChatGPT what kind of action it is, and ChatGPT asks for your confirmation before anything that changes your data.
None of the tools reach outside your A-Char organization.
What ChatGPT can see and do
The connector acts as you, with your current role in A-Char, in one organization. It goes through the same rules as the dashboard.
Some things ChatGPT cannot do, because A-Char does not allow them for anyone:
- Approve or decline your own request.
- Book leave that overdraws a fixed balance, misses the policy’s notice period, or overlaps another request. ChatGPT gets the same message you would see in A-Char and explains it.
- See another organization’s data.
Privacy and security
- Your data only goes where you ask. ChatGPT calls A-Char only when a question needs it. The results become part of that conversation.
- Review before it acts. Read the dates in ChatGPT’s confirmation before you approve a booking, change or cancellation.
- Check the answer. ChatGPT can misread a date or a policy name. For anything that matters, confirm the result in A-Char.
- Know your ChatGPT data settings. How OpenAI stores and uses conversations is set by your ChatGPT plan and data controls, not by A-Char.
Disconnect
Open Settings → Apps → A-Char and click Disconnect. ChatGPT can no longer reach A-Char until you connect again. A workspace admin can remove the connector for everyone from Workspace settings → Apps.Troubleshooting
Sign-in finishes, but the connector won't connect
Sign-in finishes, but the connector won't connect
This happens when your A-Char account belongs to more than one organization: the connector cannot yet
tell which one you mean. Use the MCP server with an API key, which is created inside a
single organization, until organization choice is added to sign-in.
ChatGPT doesn't use A-Char
ChatGPT doesn't use A-Char
Mention it directly: start your message with @A-Char, or pick it from the + menu.
ChatGPT says it isn't allowed to do something
ChatGPT says it isn't allowed to do something
The action is outside your role in A-Char: someone else’s time off when you are not their approver, a
request that is not waiting on you, or cancelling leave that has already started. Ask an admin, or do
it as the right person.
A policy I expect is missing
A policy I expect is missing
ChatGPT only sees active policies you are assigned to. If a policy is missing in A-Char too, ask
your HR admin to assign it. Policy names are set by your company, so use the name you see in A-Char.
It stopped working after it used to work
It stopped working after it used to work
Your access may have been revoked, your role may have changed, or you may have left the organization.
Disconnect and connect again. If it still fails, check with your A-Char admin.
Support
Write to service@sparxup.com with what you asked ChatGPT and the answer you got. Leave out personal details you don’t need to share.Related
- MCP server: the server behind the connector, every tool, and setup for other clients.
- Claude connector: the same tools in Claude.
- Authentication: roles, scopes and what a credential may do.
- Privacy policy